This privacy policy describes how the Macyscom Reading Bench, the operator of this independent reading hub at macyscom.co.com, handles information from readers who visit the site. The short version is this: we collect almost nothing, we store nothing that can identify you, we run no advertising network, and we have no commercial relationship with the Macy's department store or any other retailer. The longer version below explains each data category in plain terms.

This hub collects only anonymised page-view analytics. No name, email, payment data or credential is collected or stored. No advertising cookies or cross-site trackers are set. This policy covers this hub only — not the Macy's department store or any affiliated retailer.

Data we collect

The only data collected by this hub is anonymised aggregate analytics. Our single analytics counter records: the number of page views per page, the general category of referral source (search engine, direct, social media — no individual referral URL is stored), and the general device type (desktop, tablet, mobile — no device fingerprint or browser version is stored). This information is used solely to understand which reading pages are most useful to visitors so we can improve them. It is never shared with advertisers, never sold, and never used to build an individual reader profile.

If you use the reach-the-team page to send a message to the editorial bench, your message content and the email address you provide are stored only for as long as it takes to respond to your inquiry. Messages are not shared with third parties, not retained in any marketing list, and not used for any purpose beyond replying to the specific question you asked. After a response is sent, the message is deleted from the editorial inbox on a rolling sixty-day schedule.

Data we do not collect

This hub does not collect: names, postal addresses, phone numbers, payment card numbers, bank account details, government identifiers, credentials of any kind, biometric data, or location data beyond the country-level aggregate that some analytics counters provide by default. There is no account-creation feature on this domain. There is no sign-in form. There is no checkout process. There is no subscription form that captures email addresses. Readers who visit this hub leave without having provided any personal data to this operator.

This hub also does not collect data on behalf of any third party. The department store that this hub covers does not receive any information about which readers visited which pages. No affiliate tracking pixel runs on this domain. No social-media share button on this domain sends data about your visit to a social-media platform. The only external resource loaded by this hub is the Google Fonts stylesheet, which is preloaded in a privacy-respecting manner consistent with current web standards.

How we use the data we collect

The anonymised analytics data is used for one purpose: improving the quality and usefulness of the reading pages on this hub. If a particular page receives a high volume of visits but readers consistently leave quickly, that pattern suggests the page is not answering the question it promises to answer, and the editorial bench will revise it. Aggregate traffic patterns are also used to prioritise which new reading pages to create when expanding the hub's coverage. The data is never used for commercial targeting, personalisation, or resale.

Editorial inbox messages are used exclusively to respond to the sender. Feedback that improves a page's accuracy is incorporated into the page without identifying the reader who sent it. The editorial bench has, in previous quarters, corrected a return-window claim and a loyalty multiplier figure based on reader-submitted corrections, and those corrections were applied to the relevant pages without any attribution to the individual reader.

Cookies

This hub sets one analytics cookie that counts aggregate page visits. The cookie does not identify any individual reader, does not follow the reader to other websites, and does not persist beyond a standard session window. No advertising cookies are set. No cross-site tracking cookies are set. No social-media cookies are set. Readers who disable all cookies in their browser will experience this hub identically to readers who accept cookies; no content is gated behind cookie acceptance and no feature requires a cookie to function.

The Google Fonts stylesheet loaded by this hub does not set cookies and, when loaded with the preload method used here, does not create a cross-origin tracking connection to Google's servers in the manner that direct stylesheet loading can. This implementation choice reflects the editorial bench's preference for reader privacy over loading convenience.

Your rights

Because this hub does not collect personal data, most data-subject rights under applicable privacy laws do not produce a practical result when exercised here: there is nothing to access, correct or port because nothing personally identifiable was collected. If you contacted the editorial bench via the reach-the-team page and wish to request deletion of your message, you may do so by sending a request to the editorial address listed on that page. The bench will confirm deletion within fourteen business days.

Readers located in jurisdictions with specific privacy-law rights — including California under CCPA or the European Union under GDPR — may exercise those rights by contacting the editorial bench at the reach-the-team address. Given the minimal data collection described in this policy, the expected outcome of any such exercise is a confirmation that no personal data is held rather than a data-export package.

Contact

Editorial inquiries, corrections, privacy questions and feedback can be directed to the bench through the reach-the-team page on this hub. The editorial phone number for general inquiries is 1-866-528-6273. That number is operated by the Macyscom Reading Bench and is not affiliated with the Macy's department store's customer-service line. For inquiries about the department store's own privacy practices, please consult the retailer's corporate privacy policy on the genuine Macy's official site.

Scope and updates

This privacy policy covers only the macyscom.co.com domain and its pages. It does not cover any external links from this hub, including the government and educational reference links on individual reading pages, which are subject to those organisations' own privacy policies. This policy will be updated when the hub's data practices change in any material way. The effective date at the top of this page reflects the most recent revision. Readers who return to this page periodically will see the current version without any notification system being required on this hub's part.

Frequently asked questions

Four questions readers send the editorial bench most often about how this hub handles data.

Does this hub collect any personal information from readers?
The hub collects only anonymised analytics data: aggregate page-view counts, general referral-source categories and device-type information. No name, email address, postal address or government identifier is collected. No individual reader profile is built. If you contact the editorial bench via the reach-the-team page, your message is stored only long enough to respond and is not shared with any third party.
Does this hub use cookies to track readers?
One minimal analytics cookie is set. It counts aggregate page visits and does not identify any individual reader, does not follow readers to other websites, and does not persist beyond a standard session window. No advertising, cross-site or social-media cookies are set. Readers who disable all cookies in their browser settings experience this hub identically to those who accept cookies.
How can a reader contact the editorial bench to request data deletion?
Because this hub does not collect personal data, most readers have nothing to delete. If you contacted the editorial bench via the reach-the-team page and wish to have your message removed from the editorial inbox, email the bench at the address on that page with the subject line "Data removal request". The bench will confirm deletion within fourteen business days.
Is this privacy policy the same as the Macy's department store privacy policy?
No. This policy applies only to the independent reading hub at macyscom.co.com, operated by Macyscom Reading Bench. It is not the privacy policy of the Macy's department store, its corporate parent, or any affiliated retail entity. The department store's own privacy practices are governed by their corporate policy, which is available on the genuine Macy's official site.